Know What’s Below Before You Design.
Know What’s Below Before You Design.
Identify the specific facility owners/operators that would be impacted by the location of a future project
Contact each of them directly to find out how they will respond to the Design Request.
“Information contained in installation records relating to the nature and location of underground facilities, but not the installation records themselves, shall be made available on a confidential basis within ten working days from a written request to persons who are engaged in the design of construction projects involving excavation in a public street, alley, right of way dedicated to the public use, or public utility easement, in any express or implied private property utility easement, or in an apartment community or mobile home park. The underground facilities operator shall make the same information available to authorized persons who are complying with a requirement imposed by contract providing for construction projects involving excavation in a public street, alley or right of way dedicated to the public use or public utility easement, in any express or implied private property utility easement, in any apartment community or mobile home park or by operation of law.
The only lawful use of the information that is obtainable pursuant to this subsection is to minimize delays of construction projects. The underground facilities operator may indicate any portions of the information that are proprietary and require the authorized person to protect proprietary matters. The underground facilities operator may satisfy the requirements of this subsection by allowing an authorized person to inspect or copy the installation records required by this section, without charge, or may provide the information in another manner for a reasonable fee. The underground facilities operator is not liable to any person for damages arising from any person’s inspection of or reliance on the installation records that are made available for the purpose of complying with this subsection.”
Arizona 811 provides the ability for authorized individuals or companies involved in the design phase of a project to create a Design Request using Exactix. This type of request can help to identify the specific list of underground facility owners/operators that could be impacted by the location of a future project and determine where underground facilities are buried while planning is under way. Underground facility owners/operators are not required by law to mark the location of their facilities in response to a Design Request, but they can opt to provide helpful location information.
Please specify in the “Remarks” section which facility owner/operator(s) are impacted and the details of the issue (Did they not respond at all? Were their marks incomplete? Do you not understand their marks? Did you receive a voice mail message, email or other notice that you did not agree to or understand?).
When you are ready to submit this transaction, have the Arizona 811 Locate Specialist select (if by phone) or you can select (if by E-Stake) only the facility owner/operator(s) that are impacted. This transaction will be treated as a priority and will be sent to the impacted facility owner/operator(s) immediately.
It is important to process this follow-up transaction to document the situation in addition to any other verbal or written communication you have with the facility owner/operator(s) to ensure proper documentation of the situation is recorded on your ticket. For assistance, contact Call Center Operations Manager Brad Simon at (602) 659-7501 or Brad.Simon@Arizona811.com